Privacy Notice

1. Data Controller

In accordance with the Personal Data Protection Law No. 6698, your personal data is processed by KOBILD Health Tourism Agency as the data controller in accordance with the law and principles of honesty for the purposes explained below.

2. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• Provision and management of health tourism services
• Appointment and treatment planning
• Patient registration and follow-up procedures
• Improving the quality of healthcare services
• Fulfilling legal obligations
• Communication and information activities
• Security and quality control

3. Categories of Personal Data Processed

The categories of personal data processed are as follows:

• Identity Information: Name, surname, date of birth, ID number
• Contact Information: Phone, email, address
• Health Data: Medical history, diagnosis, treatment information
• Transaction Security: IP address, cookie information, log records
• Customer Transactions: Service history, payment information

4. Transfer of Personal Data

Your personal data may be transferred to the following parties for the realization of the purposes stated above:

• Healthcare institutions and doctors
• Service providers and business partners
• Public institutions as required by legal obligations
• Security and audit organizations

5. Rights of Data Subject

According to Article 11 of KVKK, you have the following rights:

• Learning whether your personal data is processed
• Requesting information if your personal data has been processed
• Learning the purpose of processing your personal data
• Knowing the third parties to whom data is transferred domestically or abroad
• Requesting correction of your personal data
• Requesting deletion or destruction of your personal data
• Objecting to analysis of processed data through automated systems
• Claiming compensation in case of damage due to unlawful processing

6. Right to Apply

You can contact us through the following communication channels to exercise your rights stated above:

7. Data Security

As KOBILD, we take the following technical and administrative measures to ensure the security of your personal data:

• Data encryption and firewalls
• Access control and authorization
• Regular security tests and audits
• Employee training and confidentiality agreements
• Data backup and recovery plans